MarkVox Support
Last updated: 2026-07-22 Last checked: 2026-07-22
Status: publication-candidate draft for counsel review. Do not publish until approved. Founder risk acceptance is also needed before using this as a public beta support page if counsel has not reviewed it.
Intended URL: https://markvox.app/support
Contact MarkVox
For general support: hello@markvox.app
For privacy questions, account deletion requests, or data-rights requests: privacy@markvox.app
Before You Send Sensitive Content
Please do not email page photos, full book pages, voice recordings, passwords, payment card details, government identifiers, medical information, legal documents, child-related information, or other sensitive content unless MarkVox specifically asks for it and explains why it is needed.
For capture or OCR problems, describe what happened and include the app screen, device type, and approximate time. If a screenshot is necessary, crop or blur anything private before sending it.
Beta Support
During beta, MarkVox support is handled manually. Response times may vary, but privacy and account deletion requests should follow the current account deletion runbook and privacy request process.
Account Deletion
If you can sign in, start account deletion from Profile -> Data & Privacy.
If you cannot sign in, contact privacy@markvox.app from the email address tied to your MarkVox account. MarkVox may need to verify account control before processing the request.